Frequently Asked Questions
Do I need to make reservations?
When we reopen, reservations will be required. More information will be announced then.
Do you have food items?
Yes, we have a variety of food options! Currently on our menu we have build your own flatbreads and baguette sandwiches, as well as our house special flatbreads and many delectable appetizers.
If my Groupon is expired during the closure will you still accept it?
Yes. We will honor expired Groupon & Living Social vouchers for up to 6 months after we reopen, as long as Groupon still allows us to redeem expired Groupons.
Can I use my Groupon on any day at any time?
All Groupon & Living Social customers will need to make a reservation. There may be restrictions on which days/hours vouchers will be accepted, which will be announced at a TBD.
How do I cancel my membership?
We must receive a cancellation request in writing. We have a form to fill out in the winery or you can email firstname.lastname@example.org with your request and reason for cancelling. We do maintain a strict membership policy. You must cancel by the 20th of the month prior to the next club membership fee charge date. Membership terms require a minimum payment of two membership terms (tyically months), before a membership may be canceled.
How does my club credit work?
Depending on your club you are charged a monthly or bi-monthly amount. If you are in the Surf, Beach, Yacht, or Captain club you can use the membership charge as a credit to pick out wines. For example: If you are charged $49 for the Surf Club you will have $49 to use towards any wines you love, plus taxes. If you go over that amount you just pay the difference.
Do you still have Club Pick Up Parties?
No we do not. We wanted to focus on New Release Parties to highlight our new wine and seasonal food options.
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If you have any further questions please email email@example.com
or call the office at 949.645.0400.