Frequently Asked Questions
Do I need to make reservations?
No, we do not take reserverations. Everything is first come first serve. Please pick an available spot at one of our tasting bars and our servers will help you! If you have a small event sized group please contact firstname.lastname@example.org
Do you have food items?
Yes, we have a variety of food options! Currently on our menu we have build your own flatbreads and baguette sandwiches, as well as our house special flatbreads and many delectable appetizers.
If my Groupon is expired will you still accept it?
Yes, Groupon still allows us to redeem expired Groupons so please bring it in to redeem!
(Call our office to hear about additional deals we offer in house!)
Can I use my Groupon on any day at any time?
Yes, you can use your Groupon at any time. Our current hours for our Tasting Room are Monday through Friday 5pm-9pm, Saturday 12pm-9pm, and Sunday 12pm-8pm. We just ask that you arrive at least one hour before closing so you can get the full tasting experience.
How do I cancel my membership?
We must receive a cancellation request in writing. We have a form to fill out in the winery or you can email email@example.com with your request and reason for cancelling. We do maintain a strict membership policy. In order to avoid being charged for the next club run specific to your club you must cancel 10 days prior to the next club run. Also we have a two club run policy before cancellation can occur
How does my club credit work?
Depending on your club you are charged a monthly or bi-monthly amount. If you are in the Surf, Beach, Yacht, or Captain club you can use the membership charge as a credit to pick out wines. For example: If you are charged $49 for the Surf Club you will have $49 to use towards any wines you love, minus taxes. If you go over that amount you just pay the difference.
Do you still have Club Pick Up Parties?
No we do not. We wanted to focus on New Release Parties to highlight our new wine and seasonal food options. We do still have our Appreciation Parties bi-monthly for our Yacht and Captain Club Members.
If you have any further questions please email Scott Panaro at OCWoffice@gmail.com
or call the office at 949.645.0400.